Susan Letterman White, JD, MS

Susan Letterman White is the founder and president of Letterman White Consulting, www.LettermanWhite.com, which delivers consulting, training, and coaching to organizations in the legal industry. She is also an adjunct professor at Northeastern University in Boston, teaching the academic component for students in their internships or co-ops. Her course is delivered in virtual and face-to-face formats and covers strategy, leadership, communication, and change.

Ms. White’s expertise is in leadership, change, and communication with an aim to develop the individual, group, and organizational capacity to respond intentionally to the future as it unfolds.  Her solutions integrate changes to structures, processes, and strategy and align leadership, culture, and competency modeling with performance goal outcomes of: (1) client/consumer/customer growth and retention; (2) the engagement, development, advancement, and retention of exceptional people; and (3) the development and succession of leaders and high performing teams.

Susan was an employment law litigator and trusted advisor to her clients for more than 20 years and a managing partner of a law firm before she began her Master of Science studies in Organization Development. She received her JD from Loyola Law School and her BA from Brandeis University (Philosophy). In 2008, She was awarded her M.S. degree with Academic Distinction from American University. She is certified to administer competency, culture, and personality assessment tools, interpret results, coach and consult using:

• Korn/Ferry Leadership Architect®
• Korn/Ferry Voices®
• Myers Briggs Type Indicator (MBTI®)
• Thomas Kilmann Inventory (TKI)
• Leadership Practices Inventory (LPI)
• Organization Network Mapping

She also has received advanced training in coaching from Harvard Medical School, group dynamics and facilitation from NTL Institute, and is certified as a mediator. She uses these skills when facilitating group discussions among organizational stakeholders that have the power to cause a strategic change initiatives to succeed or fail.

Susan is a frequent speaker at national and local conferences, the author of Power and Influence for Lawyers: How to Use it to Develop Business and Advance your Career (Thomson-Reuters/West Publishing 2011) and has published extensively in national and local publications.   She is an active leader in several local and national associations, arbitrates employment cases, and has designed an online, experiential, professional development training program for lawyers. Susan can be reached at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 610-331-2539.